{"id":715,"date":"2025-06-10T07:24:30","date_gmt":"2025-06-10T11:24:30","guid":{"rendered":"https:\/\/alterasolution.com\/privacy-policy\/"},"modified":"2025-07-07T07:53:41","modified_gmt":"2025-07-07T11:53:41","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/alterasolution.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<style>.elementor-715 .elementor-element.elementor-element-b61a0be{--display:flex;--min-height:406px;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--overflow:hidden;--overlay-opacity:0.6;--padding-top:1em;--padding-bottom:0em;--padding-left:1em;--padding-right:1em;}.elementor-715 .elementor-element.elementor-element-b61a0be:not(.elementor-motion-effects-element-type-background), .elementor-715 .elementor-element.elementor-element-b61a0be > .elementor-motion-effects-container 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(min-width:768px){.elementor-715 .elementor-element.elementor-element-b61a0be{--content-width:95%;}.elementor-715 .elementor-element.elementor-element-9188e14{--width:100%;}}\/* Start custom CSS for text-editor, class: .elementor-element-2036e3ef *\/.text {\r\n    margin-bottom: 15px;\r\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"715\" class=\"elementor elementor-715 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b61a0be e-flex e-con-boxed e-con e-parent\" data-id=\"b61a0be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9188e14 e-con-full e-flex e-con e-child\" data-id=\"9188e14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d104e7 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1d104e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9c096a elementor-widget-tablet_extra__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"d9c096a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:360}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Altera Solution (hereinafter &#8220;we&#8221;, &#8220;us&#8221; or &#8220;our&#8221;) uses Altera Solution (hereinafter &#8220;site&#8221;).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1aa18e2a e-flex e-con-boxed e-con e-parent\" data-id=\"1aa18e2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2036e3ef elementor-widget elementor-widget-text-editor\" data-id=\"2036e3ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<div class=\"text\">The purpose of this page is to inform you of our policies regarding the collection, use and disclosure of personal information provided by site users. This privacy policy applies to the entire site and to all products and services we offer. <\/div>\n<div class=\"text\">The purpose of this privacy policy is to inform users of our site about the personal information we may collect and how it is used and managed.<\/div>\n<h2 class=\"wp-block-heading\">Applicable laws<\/h2>\n<div class=\"text\">This policy complies with the laws set out in the Act to modernize legislative provisions respecting the protection of personal information (hereinafter Bill 25).<\/div>\n<div class=\"text\">For Canadian residents, Bill 25 governs data protection policies, regardless of where the site is located. This policy is intended to comply with Bill 25. <\/div>\n<h2>Consent<\/h2>\n<div class=\"text\">By using the Site, you consent to the terms of this Privacy Policy. You also consent to the collection, use and retention of information in accordance with this policy. If you do not agree to this policy, please do not use our site.  <\/div>\n<div class=\"text\">Your continued use of the Site following the posting of changes to this Policy will mean that you accept those changes.<\/div>\n<div class=\"text\">The information we collect from you may be used to personalize your experience, improve customer service, process transactions and provide and improve the site. We will not collect any additional data without first informing you. <\/div>\n<h2>Collection and use of information<\/h2>\n<div class=\"text\">When using our site, you may be asked to provide us with certain personally identifiable information, such as your name, e-mail address, mailing address and telephone number (collectively, &#8220;Personal Information&#8221;). This personal information may be used to contact or identify you. <\/div>\n<div class=\"text\">However, you can visit our site anonymously.<\/div>\n<h2>Data log<\/h2>\n<div class=\"text\">Like most web site operators, we may collect information, also known as &#8220;log data&#8221;, which your browser sends us each time you visit our site. This log data may contain information such as your IP address, browser type, browser version, the pages visited on our site, as well as the time and date of your visit, the time spent on these pages and other statistics. <\/div>\n<h2>Communication<\/h2>\n<div class=\"text\">Your personal information may be used to send you newsletters, marketing and promotional materials, and other information that may be of interest to you.<\/div>\n<div class=\"text\">You may opt-out of receiving all such communications from us by following the unsubscribe instructions included in each email we send.<\/div>\n<h2>Disclosure of information to third parties<\/h2>\n<div class=\"text\">We will not sell, trade or transfer your personal information to third parties without your consent, except for the express purpose of delivering the product or service you have requested. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, provided that they agree to keep such information confidential. <\/div>\n<h2>Business transactions<\/h2>\n<div class=\"text\">In the event of a merger, acquisition or sale of assets involving Altera Solution, your personal information may be transferred. We will notify you in advance of any such transfer of your personal information, and your personal information will be subject to a different privacy policy, if applicable. <\/div>\n<h2>Disclosure when required by law<\/h2>\n<div class=\"text\">Altera Solution may disclose your personal information when required to do so by law or in response to a subpoena. We may also disclose your personal information if we believe that such action is necessary to comply with the law, to respond to law enforcement authorities&#8217; legitimate requests, or to protect the security and integrity of our site. <\/div>\n<h2>Storage time for personal data<\/h2>\n<div class=\"text\">Personal information is not stored or retained beyond what is necessary to achieve the purposes for which it was collected.<\/div>\n<h2>Safety measures<\/h2>\n<div class=\"text\">We have implemented various security measures to safeguard the security of your personal information when you place an order or enter, submit, or access such information.<\/div>\n<div class=\"text\">We use a secure server to guarantee the confidentiality of your information. The credit information you provide is transmitted using SSL (Secure Socket Layer) technology and is then encrypted in the database of the payment gateway providers. Only authorized persons with special access rights to these systems are able to access them and are required to maintain the confidentiality of the information.  <\/div>\n<div class=\"text\">We do not store your personal information, such as credit cards, financial information, etc., on our servers once the transaction has been completed.<\/div>\n<div class=\"text\">The security of your personal information is very important to us. That said, it is important to note that no method of transmission over the Internet or method of electronic storage is ever 100% secure. We implement appropriate and commercially accepted security measures to protect your personal information. However, we cannot guarantee absolute security.   <\/div>\n<h2>Links to other sites<\/h2>\n<div class=\"text\">Our site may contain links to other sites which are not under our control. If you decide to click on one of these links, you will be redirected to a third-party site. We strongly recommend that you read the privacy policy of each site you visit.  <\/div>\n<div class=\"text\">Altera Solution cannot guarantee or control the content, privacy policies or practices of third-party sites or services and is therefore not responsible for these aspects of third-party sites or services.<\/div>\n<h2>Protection of minors<\/h2>\n<div class=\"text\">Any individual under the age of 14 is considered a minor in Canada within the meaning of the Modernization of Personal Information Protection and Electronic Documents Act.<\/div>\n<div class=\"text\">Our site is not intended for minors. We do not intentionally collect personal information from children under the age of 14. Please contact us if you are a parent or guardian and discover that your children have provided us with personal information. Upon discovery, personal information provided by anyone under the age of 14 will be immediately deleted from our servers.   <\/div>\n<h2>Your rights as a user<\/h2>\n<div class=\"text\">You have the right to access the personal information we have collected about you at any time. You have the right to update or correct any personal information we hold about you, to the extent permitted by law. <\/div>\n<div class=\"text\">You may revoke or modify your consent to the collection of your data at any time, to the extent that this is considered acceptable and provided that you notify us within a reasonable period of time.<\/div>\n<h2>Modify, delete or contest collected data<\/h2>\n<div class=\"text\">If you wish to have your personal information deleted or modified in any way, please contact our Privacy Officer here: <a href=\"mailto:info@alterasolution.com\">info@alterasolution.com<\/a><\/div>\n<h2>Privacy policy online only<\/h2>\n<div class=\"text\">This online privacy policy relates only to information collected on our site, and does not extend to information collected outside of our online platform.<\/div>\n<h2>Changes to this privacy policy<\/h2>\n<div class=\"text\">Altera Solution reserves the right to update this privacy policy from time to time. Any changes will be announced by posting the new privacy policy on our site. We recommend that you periodically check this privacy policy for any changes.  <\/div>\n<h2>Cookies policy<\/h2>\n<div class=\"text\">Cookies are small files containing limited amounts of data. They may include a unique, anonymous identifier. Web sites send cookies to your browser, which stores them on your computer&#8217;s hard drive.  <\/div>\n<div class=\"text\">Like many sites, we may use cookies to collect information. You can set your browser to refuse all cookies or to alert you when cookies are being sent. However, please note that if you choose not to accept cookies, some parts of our site may not be accessible.  <\/div>\n<h2>Do not follow<\/h2>\n<div class=\"text\">Do Not Track&#8221; (DNT) is a preference that you can activate on your browser. By activating &#8220;Do not track&#8221;, you indicate to the sites you visit that you do not wish certain information about you to be collected. <\/div>\n<div class=\"text\">Altera Solution uses Remarketing with Google Analytics to serve ads on third-party sites after you visit our site. We and our third-party suppliers, such as Google, use both internal cookies (such as Google Analytics cookies) and third-party cookies (such as DoubleClick cookies). We use cookies to inform, optimize and serve ads based on your previous visits to our site.  <\/div>\n<div class=\"text\">You can choose not to use Google Analytics for display advertising and customize ads on the Google Display Network by visiting the Google Ads Settings page. For visitors wishing to prevent the collection and use of their data by Google Analytics, Google also suggests installing the Google Analytics Opt-out Browser Add-on on their browser. <\/div>\n<h2>Contact us<\/h2>\n<div class=\"text\">Please do not hesitate to contact us if you have any questions regarding this privacy policy.<\/div>\n<div class=\"text\">If you have any major questions or concerns, please let us know by using the following contact details<a href=\"mailto:info@alterasolution.com\">:info@alterasolution.com<\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Altera Solution (hereinafter &#8220;we&#8221;, &#8220;us&#8221; or &#8220;our&#8221;) uses Altera Solution (hereinafter &#8220;site&#8221;). The purpose of this page is to inform you of our policies regarding the collection, use and disclosure of personal information provided by site users. This privacy policy applies to the entire site and to all products and services we offer. 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